Home Health Care Services Testimonials
Discover what people are saying about the quality home health care services provided by Comfort Keepers.
Everyday, seniors and their families have a choice in what home health care services provider they choose and ultimately invite into their homes. At Comfort Keepers of Hilliard, we take our role and responsibility seriously. Since opening our doors back in 2002, Comfort Keepers has been committed to operating our business with the utmost ethical business standards while providing our clients and their family members the highest quality home health care services possible. We strive to continually earn our reputation each day as one of the highest quality home health care agencies in Central Ohio!
Read Our Exceptional In-Home Care Testimonials Below
"Dear Tina and Comfort Keepers Staff- The family of Walter and Thelma C. thank you for all your dedicated service to them during the last year of their life. Without your services it would have been impossible for them to have stayed in the comforts and familiarity of their own home. Unfortunately with their forms of dementia they were not always aware of all that was being done for them. Had they been aware of all the care and kindness they would have been extremely appreciative of all who cared for them. Our family is very grateful to Tina and her valuable insight in modifying the house to service their needs. In August their health declined dramatically for both of them at such a fast rate, it was a very difficult time for our family and we were so comforted by her helpfulness and compassion. Thank you again!"
"We wanted to take a moment and thank you Tina and everyone at Comfort Keepers for all the help and support you have provided our family over the last several years. Starting with care for my Dad as he suffered with Parkinson's disease and then, after his death, the care you have provided my Mom these last couple years. All of you have been so helpful, professional, caring. We couldn't have gotten through these last years without you, and we will be forever grateful. We continue to recommend you to all who inquire, as your services- and caring touch- are invaluable. Thanks again!"
"We cannot adequately express how much we appreciate the wonderful care and attention you gave Mom this past year, and all the additional help you gave us in the last weeks of her life when she was no longer officially under Comfort Keepers' care. Tina, the time and information you shared made the challenging decision-making much easier. That was a beautiful gift we will not forget! You guys truly seem to be made for this line of work. A million thank-yous for who you are and what you do!"
"It was time for our dad to return to his condo. After making a decision on an outpatient rehab facility it was time to make one of the most important decisions since the day of his stroke. It was time to select a company to provide our father with care in his home. The reason this decision became one of the most critical was because so much was happening at once. All of a sudden, some of the other past decisions seemed small. We were faced with the transition of what felt like "leaving" our dad and counting on someone else to keep him safe. As with all of the recent selections regarding our dad, it was unacceptable to us to find anything other than "the best." The reason we chose Comfort Keepers is because you sent the owner of the company out for the interview. Tina was warm, positive, knowledgeable and very competent. Above all though, the reason we chose Comfort Keepers is because it was clear that she and her husband, Bill, had chosen this career for the right reasons. She seemed dedicated to providing quality care because she believes people deserve it, not just because it's what we wanted to hear. There are many reasons we have continued to choose your services ("we" now includes our dad). Our dad has remained safe in the care of your caregivers. They have done some special things for our dad, which have made him feel like they really care about him. They have always been on time. If we have had any questions about an employee, you handled it in an honest, professional manner. We are at ease when we know that one of your employees is with our dad. We also appreciate all the communication we have had with you and your staff. Deciding who would provide our dad with care in his home has been a choice that is ongoing, day in and day out. It is a decision that can impact his "spirit" in a positive or negative way. In our eyes, it has been a great choice. Thank you for providing quality care to a quality man."
"Tina is an exceptional professional, very kind and understanding with us as we care for our parents. My mother is challenging and Tina has been incredibly helpful for us maneuvering through her care. I would like to give a special recognition to Linda R., the caregiver assigned to my parents. She has developed a nice bond with my folks and gives each of them the unique care, physical and emotional, they require. She is a lovely woman and incredibly hard working. Linda seems to really enjoy helping people and making things nice for them. She has a quick laugh and a perpetual smile on her face. Linda is very welcomed in a home that is faced with the challenges of aging. Linda has allowed my mother to stay at home and we thank God for her every single day."
"I am writing to thank you for the excellent care and service I received from Comfort Keepers during my recent outpatient surgery. As an able-bodied, non-senior adult, I was having a hard time finding an organization to assist me with transport to and from surgery and care afterwards. I was thrilled to speak with Comfort Keepers and to find out you could assist me with my needs. I was truly impressed with the level of care and professionalism I received from you. It was so nice to know that you were 100% dependable and yet so personable and caring at the same time. It made a stressful day virtually stress free to know that my needs were going to be met. I would not hesitate to recommend you and your organization to any friends or family members that may need assistance in the future. Thank you again for all your help!"
"Total Knee Replacement is a tough procedure and being a widower living alone made it tougher. I was fortunate to be taken care of in a very professional way by the Comfort Keepers. This included security from falling, bathing, light housekeeping and a clean bed and companionship by bonded and trained staff-for which I am most appreciative. I would recommend this service to anyone who wants to stay in their home after a medical procedure that requires recovery, when you just can't do things on your own."
"Linda does a great job. We could not ask for more."
"Thank you so very much Tina for all you and your employees do and have done and continue to do! It is greatly appreciated! Thank you"
"Ask me about Comfort Keepers and I will tell you this: they are a delightful company and faithful helpers; nothing is too difficult or tiresome; their friendly service is rendered with cheer and love. I heartily recommend Comfort Keepers!"
"Thank you! Those two small words just do not seem enough to cover all you have done for my family! Without your knowledge & help we could not have kept Aunt Helen, Aunt Dorothy and Aunt Gerry at home together for as long as we did. We did have some trying, scary and very comical times that I shall always remember. Again, thank you from the bottom of my heart."
"I feel relieved for help getting shopping and housework done. Family has noticed how nice the house looks and my decrease in falls."
"I was very pleased with your services and will recommend Comfort Keepers to everyone."
"Mom's health challenges were not pleasant to deal with. Comfort Keepers allowed her to die without pain, fear and in dignity. This is the most amazing gift you have to your clients. Mom loved her "girls" and she was able to die peacefully in her own home. Thank you more than meager words can express. From the bottom of my heart."
"We could have not asked for better care. Comfort Keepers will be recommended to our friends."
"We are so grateful to have Michelle in our lives to help with my Mom. When Michelle arrives I feel such a sense of relief, knowing that my mom is in the excellent hands and my mother loves her too!"
"Special thanks from our family to the wonderful girls who took care of our mother. We had 3 very kind women and they were of great help during this very hard time. I can't say enough about the caregivers. They were truly wonderful to my mother. They kept great client activity logs. I would have no problems highly recommending your company."
"Tom's quality of life has improved 100 times over. He really enjoys his outings with Linda. She does a great job of finding things that interest him even if it means going outside of their normal time together. She makes sure he has snacks and Coke Zero every week. She does things for him that he neglects. He is a much happier person and therefore is easier to get along with at the residence. We really appreciate the service we receive from Comfort Keepers."
"As I've told people many times, I credit the Comfort Keepers caregivers with extending Millie's life several years with the excellent, loving care she was given. She loves all these gals and considered them friends. I always tell friends about our excellent service we received from everyone at Comfort Keepers."
"Thank you for all you do for me. You all are the greatest."
"I want to thank you very much for going above and beyond. Gratefully"
"Only someone strong and caring could do the things you do. Taking care of the needs of others so patiently, so faithfully. You've been given the gift of a kind, caring spirit. You're making a difference. Millie loved you both dearly and all of your many chosen special caregivers. Comfort Keepers gave mother extended life for which I'll always be grateful."
"Thank you for being so good to my mother. Mom and I are both so very grateful for all you do, your kindness and your understanding. I deeply appreciate it."
"Linda was so helpful and caring with my mom. She was very friendly and knowledgeable in caregiving. I wish she could have moved to Texas with us."
"Carol and Tina were wonderful to work with. They were reliable, kind, and helpful, going above and beyond expectations. My mom seemed happiest when Carol, our Comfort Keeper, was there with her."
"Thank you so much for your help during the past year with my mom and dad. It has made it so much easier to take care of our parents. Mom's caregiver was a God send. She blended so well with our family and made life easier as well as my dad's. The whole staff has been so helpful and caring. I would recommend you all highly. Thank you again and I hope if we need your services in the future you will be available."
"Words are not adequate to express my gratitude for the wonderful care you provided my husband. Because we required a great deal of assistance, we met a number of your staff. Each and every one of them was kind, compassionate, eager to be of service and knowledgeable. I could not have asked for better care than was provided by your people. You always came through for me when I called at the last minute seeking assistance. The hospital repeatedly failed to provide the promised caregivers for Eddy, but you never did. When the hospital failed to deliver, and I was too exhausted and stressed to stay the night, you always came up with someone to stay with him and provide comfort and assistance he needed. I shall be forever in your debt for the kindness and compassion you unfailingly provided for us both. Thank you!"
"I want to take this opportunity to thank you again for your excellent performance when providing services for my father. He benefited greatly as did the entire family. Comfort Keepers opens a world of options for the families of the aged. You offer much needed support. I can't begin to tell you how important this is and how much pressure was alleviated by the work you did for us. I so appreciated the diligence of our caregiver when performing household tasks along with her compassion and kindness toward my father. The communication that you encouraged between the family and yourselves was marvelous. I felt very free to call you to discuss the variety of situations that can arise when dealing with an elderly person. You were prompt in returning phone calls and were always ready with excellent advice on handling the various situations. I can't help but believe that the two of you are extraordinary in the way you approach your business. Again, my family and I are very grateful that we found you. Please feel free to show this letter to potential clients. I would highly recommend you and your services to anyone. You are truly a godsend."
"My family and I wish to thank you for the excellent care you provided for Mom. You and your employees have been wonderful, both personally and professionally. We sincerely appreciate all that you do to provide comfort, support and friendship to your clients. We cannot thank you enough for being a blessing to us in our time of need. Best wishes for continued success."
"You are terrific! Thank you for sending out the Comfort Keepers gift certificate for my parents. Having your company allows me to help them out. I appreciate you and your staff for all you do for my mom."
"Tina – Just a note to let you know that my mother’s doctor appointment was worry free thanks to Debbie and Linda. Since they had both worked with my mother while she was living at my house, they knew her and how to take the best possible care of her. The appointment went smoothly, they kept her entertained and focused. As always, thanks so much for your help. You truly make my life easier!"
"Tina- It is with mixed emotions that I inform you that we have decided to place my mother, Helen M. in Memory Care. This decision in no way reflects on the care she receives during the day but more the care we are able to give at night and on weekends. I thank you so much for all you have done over the last two years for my mom and our family, you are a great company and good people."
"Tina- I was going through some emails and ran across your address. I just wanted to say hi and thanks for all you did for my mom. You were a God send! Truly! I don't know what we would have done without you. ALS was so awful. It was a nightmare. I can't believe it is over. We miss mom so much!"
"Tina and Team, I want to thank you very much for the great care you gave my Mom. We were always impressed by the care and compassion your “comfort keepers” showed my Mom. I know she became attached to a few of the ladies, and will miss them as she has gone to an Assisted living community. I will definitely recommend your team to anyone needing care for a loved one. Your team was always very tuned in to her changing needs, and always showed respect and compassion. Thank you again!"
"Bill and Tina, I have talked to Debbie and Harry and have their approval. It is very nice of Victoria to go to the trouble to have a special meal for Donna on Christmas. Also, her willingness to give up her Christmas day with her family for Donna. We are very blessed to have your caregivers."
"I just want to let you know how wonderful Lana and Jessica are with all they do for us. They treat my parents with the up most respect and that is not always an easy task with my father. They make it more comfortable for me to be able to leave for work in the morning knowing they will be there to handle whatever the day is going to throw at them. Their care and concern for me and my parents is so comforting. I can't put into words how much they make my life easier. Their communication with myself and my mom is very important to us. I feel very confident in their abilities in taking care of my dad and keeping my mom in the loop. Their kindness is outstanding! I make sure all my friends know how wonderful Comfort Keepers have been to my family. Thank you so much for your wonderful care!!"
"All of you are more than "keepers"- you are true friends! How can I just say "thank you" you guys deserve far more than that. God Bless!"
"Tina- Michelle has been wonderful! Thank you for your support - we should have engaged your company sooner. I'll be sure to recommend you to anyone who is looking for the services you provide. Thanks!"
"Thanks Tina, It was a really tough weekend. Mom rested and spoke very little. I pretty much sat there and held her hand. Not sure if this week will be much different from that but it is a great comfort to know that your team of stand-by daughters can be there when I cannot."